Dealer & OEM HUB

My Business Account


Custom features for your company when you register for My Account with Hale Products.

Pricing & Configured Quotes (CPQ)

Log in to view list price sheets and get precise pricing for configurable items. 

NFPA Pump Engine Compatibility

Confidently check Hale pump compatibility with major engines. 

Hale Pump History

Locate pump details including parts drawings and service history.

Returns

All you need to know to authorize equipment for return. 

Warranties

Equipment under warranty? Learn more about coverage for Hale Products equipment.

Support Team

We're here to help with order management, tracking and technical

IDEX Fire & Safety University

Advance your knowlede of IDEX Fire & Safety equipment courses online or in person.  

Purchase Order Policy 

At times, we receive POs that are missing critical details. See the key information we require to process your purchase orders successfully. Providing this information consistently and at the time of submission enables us to: 

  • Process your order more efficiently
  • Reduce delays and follow-up requests
  • Execute your orders with greater accuracy and timeliness 

We appreciate your partnership in helping us deliver the best possible service. 

Managing your account on the new Hale website 

We are excited to launch our new Hale website, bringing all our trusted brands under one digital roof. Now that you’re here, we hope you will take a moment to explore the new OEM & Dealer Hub and browse the enhanced product catalogs. 

This new Hub will streamline your ability to access resources in one location, so you can find what you need, when you need it. Be sure to Reset Your Password to log into your account. 

Featured Products

OEM/Dealer Updates & News

See what’s new at Akron Brass – from new product launches to innovative solutions, our products in the news, and more. 

Five Common Fireground Waterflow Issues and How SAM BOOST Helps

How Technology Can Bridge the Recruitment Gap and Attract the Next Generation of Firefighters

Revolutionizing Firefighting: The SAM Smart Nozzle from Akron Brass

Engineering the Hearts of Firetrucks for over 100 Years 

Our team has worked side-by-side with firefighters since 1914 to make better products for fire suppression. From the outset, we’ve recognized the immense responsibility that comes with the job for first responders and the sacrifices they make daily. We honor them by engineering products to help them save lives.