Dealer & OEM HUB

My Business Account


Custom features for your company when you register for My Account with Hale Products.

Pricing & Configured Quotes (CPQ)

Log in to view list price sheets and get precise pricing for configurable items. 

NFPA Pump Engine Compatibility

Confidently check Hale pump compatibility with major engines. 

Hale Pump History

Locate pump details including parts drawings and service history.

Returns

All you need to know to authorize equipment for return. 

Warranties

Equipment under warranty? Learn more about coverage for Hale Products equipment.

Support Team

We're here to help with order management, tracking and technical

IDEX Fire & Safety University

Advance your knowlede of IDEX Fire & Safety equipment courses online or in person.  

Product Guides

See what’s new at IDEX Fire & Safety – from new product launches to innovative solutions, our products in the news, and more. 

IDEX Fire & Safety University

Advance your knowlede of IDEX Fire & Safety equipment courses online or in person. 

Pricing

Log in to My Account to view list price guides.

Factory Service Centers


Get your customers' equipment back in service with our factory service centers.

Upcoming event

Join us at FDIC in Indianapolis, IN on April 7-12, 2025 

Join Hale with IDEX Fire &  Safety at the Fire Department Instructors Conference (FDIC) April 7-12, 2025, in Indianapolis, IN. We are honored to join this annual event, to connect with our customers and partners, learn from others in the industry, and showcase our products and solutions. Check back later for more details on the event. 

Managing your account on the new Hale website 

We are excited to launch our new Hale website, bringing all our trusted brands under one digital roof. Now that you’re here, we hope you will take a moment to explore the new OEM & Dealer Hub and browse the enhanced product catalogs. 

This new Hub will streamline your ability to access resources in one location, so you can find what you need, when you need it. Be sure to Reset Your Password to log into your account. 

OEM/Dealer Updates & News

See what’s new at Akron Brass – from new product launches to innovative solutions, our products in the news, and more. 

Five Common Fireground Waterflow Issues and How SAM BOOST Helps

Ask any firefighter, and they’ll tell you: in a perfect world, every fireground would be fully staffed, ready to handle any challenge. 

 

How Technology Can Bridge the Recruitment Gap and Attract the Next Generation of Firefighters

SAM remains in the spotlight. Check out the full Forbes article to learn more about SAM's origins and its significant impact on fireground safety.

Revolutionizing Firefighting: The SAM Smart Nozzle from Akron Brass

HURST Jaws of Life® continues to set the benchmark for excellence. Check out the results of a 2023 federal report providing undeniable proof.

Living Our Purpose Award Goes to the Global IDEX Fire & Safety Team

For their role designing solutions and equipping rescue workers, the global IDEX Fire & Safety team earned the IDEX Living Our Purpose award. 

HURST Jaws of Life® Introduces the M40, a 40-inch Battery-Operated Spreader

HURST Jaws of Life® is once again arming first responders with a new battery-powered rescue tool. Introducing the M40 Spreader, designed for heavy rescue applications.

When Seconds Count, Maximize First-Response Readiness

In the high-stakes scenarios of emergency response, every second counts, and the readiness of both vehicles and rescue tools can make a difference in saving lives.

New Product Release

HURST Unveils Tactical SC 258 & SC 358 Black Combi Tools 

HURST is proud to announce the launch of its latest innovations, the Tactical SC 258 and SC 358 Black Combi Tools. Joining forces with our tried and true STRONGARM to deliver a range of hydraulic breaching for every scenario. Engineered and designed for ultimate stealth and power, these tools set a new standard for covert operations in law enforcement, military applications, and tactical teams. 

Engineering the Hearts of Firetrucks for over 100 Years 

Our team has worked side-by-side with firefighters since 1914 to make better products for fire suppression. From the outset, we’ve recognized the immense responsibility that comes with the job for first responders and the sacrifices they make daily. We honor them by engineering products to help them save lives. 

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